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| The above public Live Help are available all users for any sale question. Please call us at 02-618-9988, if sales are not available online for you within 5 min. Live Help is available from 9:00-16:30 daily on every working day | |
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| How to get help? Just follow these quick steps to get help: | | - Step 1. - | - Step 2. - | - Step 3. - | | Search in our forums: 
Search for your problems and answers in our public forums. If you could not find answer to your issues ask questions in the forums. If you have high priority issues, please continue to step 2. Click here for forums | | Email to support:  Contact us using the form at the bottom of this page for your urgent issue.Click here to view the email form. | | OR | | Call us at 02-618-8991:  If you need a personal assistance please call our support team. However, if we can not resolve your issue on the phone and our supports are available for you, you will be ask to continue to step 3. | | | Arrange to chat with supports:  If the nature of your issue would not require our supports to view your problem. You may create a private chat with supports. Click here to go to LIVE HELP. (log in require) | | OR | | Create a remote desktop session:  In case of great difficulty, our support may ask for your permission to crate remote connection to investigate your problem from your PC. | | |
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| Please fill in your questions regarding any issues you may have. We will response to you as soon as possible. Thank you. | |
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